FAQ's

Do you accept walk-ins?

Yes, we do take walk-ins when space is available, but we highly recommend making an appointment.

How long does gel polish last?

Gel polish may last up to two weeks without chipping, smudging, or cracking.

What are gel extensions?

Gel extensions (Gel-X) are full-coverage gel nails applied with gel instead of harsh adhesives that extend the length of your nails but are much lighter than acrylics and have less risk of damaging the nail when it comes to removal as we do not use electric files for application or removal.

What is the difference between hard gel/acrylic/dip and gel polish/gel extensions?

Hard gel, acrylic ,and dip typically are applied using a range of techniques such as a brush and separate pot of thick gel product or powder/liquid combination and electric files are used before or during application, and require an electric file for removal. Gel polish and gel extensions are cured using an LED light and can be soaked off with hand filing and acetone without damaging the natural nail.

Why do I need to use cuticle oil?

Cuticle oil nourishes your cuticles and natural nails offering proper hydration reducing the risk of hangnails and resulting in longer-lasting manicures.

What is the difference between a membership and a bundle?

A membership is a monthly subscription with additional benefits that offer you a save on our most popular services along with extra perks exclusive to our members. Our memberships renew on the same date of original purchase monthly and services do not transfer over to the next month. A bundle is a one-time purchase that offers a discount on a bundle of our most popular services and does not expire for one year from the purchase date. Please note that memberships and bundles are non-transferable to other guests.

Your website only allows me to book a group of four. Can I book a larger group?

Yes, we welcome groups of all sizes! Reach out through emailing us at theluxestudiollc@gmail.com

Are you kid-friendly?

Yes, we welcome guests of all ages. Please note, that guests under the age of 15 must be accompanied by an adult at all times.

What is your cancellation policy?

Cancel, modify, or reschedule at least 24 hours in advance to avoid fees:

  1. Within 24 hours: 50% charge of the booked service.
  2. Within 2 hours: 100% charge of the booked service.

One free late cancellation or reschedule is allowed per guest—use it wisely!

Do you use Dazzle Dry polish?

We do not use Dazzle Dry polish in our salons.

What is Dermaplane?

Dermaplaning is the process of using a tool to remove fine hair and dead skin to promote cell growth and product absorption. It exfoliates, brightens, and rejuvenates the skin.

Why do I have to put a card on file?

We require a card on file for all bookings to uphold our 24-hour cancellation policy although you are welcome to check out using an alternative card, Apple Pay or The Luxe Studio gift card. The card on file will only be charged if you violate our cancellation policy.

Have more questions?


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