Frequently Asked Questions


Do you accept walk-ins?

Yes, we do take walk-ins when space is available, but we highly recommend making an appointment.

How long does gel polish last?

Gel polish may last up to two weeks without chipping, smudging, or cracking.

What are gel extensions?

Gel extensions are full-coverage gel nails applied with gel instead of harsh adhesives that extend the length of your nails but are much lighter than acrylics and have less risk of damaging the nail when it comes to removal.

What is the difference between hard gel/acrylic/dip and gel polish/gel extensions?

Hard gel, acrylic, and dip typically are applied using a range of techniques such as a brush and separate pot of thick gel product or powder/liquid combination and electric files are used before or during application and require an electric file for removal. Gel polish and gel extensions are cured using an LED light and can be soaked off with acetone without damaging the natural nail.

What are things I can do to extend the wear of my gel manicure?

Add Luminary to your manicure for additional strength and durability, avoid extended exposure to hot water, use gloves while cleaning, doing dishes or when exposed to chemicals/cleaning products, avoid picking your nails, avoid clipping/trimming or filing after the gel is applied, use cuticle oil daily, avoid using your nails as tools.

Why do I need to use cuticle oil?

Cuticle oil nourishes your cuticles and natural nails offering proper hydration reducing the risk of hangnails and resulting in longer-lasting manicures.

What is the difference between a membership and a bundle?

A membership is a monthly subscription with additional benefits that offer you a save on our most popular services along with extra perks exclusive to our members. Our memberships renew on the same date of original purchase monthly and services do not transfer over to the next month. A bundle is a one-time purchase that offers a discount on a bundle of our most popular services and does not expire for one year from the purchase date. Please note that memberships and bundles are non-transferable to other guests.

Your website only allows me to book a group of four. Can I book a larger group?

Yes, we welcome groups of all sizes! Reach out through theluxestudiollc@gmail.com for additional information and accommodations.

Are you kid-friendly?

No. Children are welcome only if they have their own appointment. 

What is your cancellation policy?

Cancel, modify, or reschedule at least 12 hours in advance to avoid fees:

  1. Within 12 hours: Guests who cancel within 12 hours of an appointment will be charged 50% of the full-service price booked.
  2. Between 12-4 hours: Guests who reschedule between 12-4 hours before an appointment will not be charged.
  3. Within 4 hours: Guests who reschedule within 4 hours of an appointment will be charged 50% of the full-service price booked.


Why do I have to put a card on file?

We require a card on file for all bookings to uphold our 24-hour cancellation policy although you are welcome to check out using an alternative card, Apple Pay or The Luxe Studio gift card. The card on file will only be charged if you violate our cancellation policy.

Can I pay in cash?

Absolutely! We happily accept cash, as well as all major credit cards and debit cards. 

Whatever is most convenient for you! 

Do you use Dazzle Dry polish?

We are a gel-only salon, so we do not offer Dazzle Dry or traditional nail polish. We specialize exclusively in high-quality gel services to provide beautiful, long-lasting results for our clients.

can i bring my own polish/product?

We do not allow outside nail polish or product to be brought in for services. We use only our professional salon products to ensure the highest quality, consistency, and long-lasting results for every guest.

Are you hiring? Where can I apply?

Yes, we are always hiring for various positions.