Services

We’re all about keeping your nails healthy and natural!

1. Dip Removal: Book as Soak off
2. Color Street Polish Strips: Book as Soak off

Arriving with, builder gel, or hard gel? Unfortunately, we won’t be able to serve you, and a full-service fee will apply.

Payments

1. Accepted Methods: Physical cards, Apple Pay, or cash.
2. Tips: Preferred via; also accepted on cards.

Cancellation + Rescheduling

Cancel or reschedule in advance to avoid fees:

1. Guests who cancel within 12 hours of an appointment will be charged 50% of the full-service price booked.
2. Guests who reschedule within 12-4 hours of an appointment will not be charged.
3. Guests who rescheduled within 4 hours of an appointment will be charged 50% of the full-service price booked.

One free late cancellation or reschedule is allowed per guest before the service start time—use it wisely!

Late Arrivals

1. 10–20 minutes late: Appointment may be shortened; full-service fee applies.
2. More than 15 minutes late/no-show: 100% charge of the booked service. Your appointment will be canceled as a no-show.
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The Luxe Guarantee

1. If your gel chips, lifts, or misbehaves within 7 days of your service, we’ll fix it for free. No stress. Please call to book, or if more than three nails need fixed, email photos to theluxestudiollc@gmail.com
2. Regular Polish/Child Services: Not covered by this policy.

Allergies

Products used in our services may contain or come into contact with nut products.

Inclement Weather

1. Level 3 Emergency (or above): Shops close, and no charges apply.
2. Level 2 Emergency: Hours may adjust, and guests won’t be charged for cancellations.

We’ll notify impacted guests at least 2 hours before any schedule changes.

Cleanliness

We follow strict sanitation standards. If there’s a risk of infection, we reserve the right to refuse service, and a 100% fee of the booked service will apply.

Child Services

1. Minors must be accompanied by a parent or guardian.
2. Fix policy does not apply to child services.